Cancellation and Refund

Cancellation

For cancellation of the car reservation(s), the following procedure will be followed in case payment is made in advance.

• If the cancellation is made 2 hours before the car leaves the garage, full refund will be made after deducting the transaction fee.
• If the cancellation is made less than 2 hours from the reporting time, minimum charge (4hrs and 40kms) will be charged.

Refund

• Charges made will be refunded if the amount is found to be wrongly charged and / or charged twice or more.
• The charges will be refunded only against valid cancellation as per the cancellation policy.